Survey shows most CRMLS users support Clear Cooperation

More than two-thirds of agents using the California Regional Multiple Listing Service (CRMLS) back the National Association of Realtors’ Clear Cooperation Policy (CCP), according to a recent survey. The findings, based on responses from about 24,000 users, show 58.3% of respondents support the policy, with 12.5% remaining neutral. Only 17% oppose it outright, it said in a news release.

The CCP, which mandates agents submit listings to the MLS within one day of publicly marketing them, remains in place after NAR’s March 2025 decision to retain it. The organization added a “delayed marketing” option for sellers, but CRMLS users largely favor its core requirement. Nearly 39% of supporters called it “extremely supportive,” according to the survey.

CRMLS CEO Art Carter said the policy “ensures listings are available to the full marketplace,” creating more opportunities for buyers and better outcomes for sellers. He described it as “not a restraint on competition — it’s what enables it.” The survey, conducted in March, focused on agents who closed at least one transaction this year.

Despite overall support, some agents raised concerns about the one-day submission rule. Among the 29.1% of respondents with low support, many cited the requirement as restrictive. One agent wrote, “It is extremely difficult to get your listings on that quickly.” Others suggested adjustments to ease compliance without undermining the policy’s goals.

Neutral respondents also emphasized the need for fairness. One noted, “Feels fair to require a listing be marketed to everyone at the same time.” Another added, “There should be equal access amongst all MLS listings.” These comments highlight a shared belief in transparency, even among those who aren’t fully committed to the CCP.

Private listing networks (PLNs) weren’t directly surveyed, but several agents mentioned them in open comments. One criticized PLNs for “doing a disservice to the client,” while another warned against “fragmentation” in the industry. It said the CCP sets a baseline for fairness, ensuring all participants have equal access to listings in a timely manner.

Carter reiterated that an open marketplace benefits everyone. “When information is shared broadly, it strengthens competition, supports fiduciary duty, and ultimately delivers better results for consumers,” he said. It continues to gather feedback, aiming to refine policies while upholding its stance against delayed marketing and favoring transparency.

The survey underscores a divide between policy intent and practical challenges. While most agents agree on the value of transparency, the one-day rule remains a point of friction. It will keep refining the CCP, balancing industry needs with its core mission of fostering an equitable marketplace.